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	1.		Image from Google Jackets	Sticky fingers W.McCullough a close look at America's fastest-growing crime by McCULLOUGH,W Language: ENG Publication details: New York AMACOM 1981 Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: CTIE Collection HN 6679 .M33 1981. Place hold Save to lists Add to cart (remove)
	2.		Image from Google Jackets	Great customer service on the telephone Kristin Anderson by ANDERSON, Kristin Series: The Worksmart Language: ENG Publication details: New York AMACOM 1992 Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HF 5541 .T4 A45. Place hold Save to lists Add to cart (remove)
	3.		Image from Google Jackets	Project Management for Non-Project Managers Jack Ferraro by Ferraro, Jack Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Amacom 2012 Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HD 69 .P75 F467 2012. Place hold Save to lists Add to cart (remove)
	4.		Image from Google Jackets	The first-time manager / Loren B. Belker, Jim McCormick, and Gary S. Topchik. by Belker, Loren B McCormick, Jim Topchik, Gary S Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, American Management Association, c2012 Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HF5549.12 .B453 2012. Place hold Save to lists Add to cart (remove)
	5.		Image from Google Jackets	The leadership training activity book : 50 exercises for building effective leaders / Lois B. Hart, Charlotte S. Waisman. by Hart, Lois Borland Waisman, Charlotte S Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c2005 Online resources: Table of contents Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HD57.7 .H383 2005. Place hold Save to lists Add to cart (remove)
	6.		Image from Google Jackets	Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman. by Goodman, John A Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, c2009 Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HF5415.5 .G672 2009. Place hold Save to lists Add to cart (remove)
	7.		Image from Google Jackets	Customer service management training 101 : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee, 1951- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, 2012 Availability: No items available. Place hold Save to lists Add to cart (remove)
	8.		Image from Google Jackets	Customer service management training 101 : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee, 1951- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, 2012 Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HF5415.5 .E894 2012. Place hold Save to lists Add to cart (remove)

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