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1.	Image from Google Jackets	Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results / Renee Evenson. by Evenson, Renee, 1951- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : American Management Association, c2012 Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HF5415.5 .E895 2012. Place hold Save to lists Add to cart (remove)
2.	Image from Google Jackets	Customer service management training 101 : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee, 1951- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, 2012 Availability: No items available. Place hold Save to lists Add to cart (remove)
3.	Image from Google Jackets	Customer service management training 101 : quick and easy techniques that get great results / Renee Evenson. by Evenson, Renee, 1951- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACOM, 2012 Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HF5415.5 .E894 2012. Place hold Save to lists Add to cart (remove)

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