Managing customer experience and relationships : a strategic framework / Don Peppers, Martha Rogers.

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TextSeries: Wiley corporate F&A seriesPublication details: Hoboken, New Jersey : John Wiley & Sons, Inc., 2017.Edition: Third editionDescription: xxiv, 600 pages ; 25 cmISBN:

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Additional physical formats: Online version:: Managing customer experience and relationshipsDDC classification:

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Holdings
Current library	Call number	Status	Barcode
MARY IMMACULATE LIBRARY Open Shelf	HF5415.5 .P458 2017 (Browse shelf(Opens below))	Available	77660

Includes bibliographical references and index.

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