| 000 | 006250000a22001810004500 | ||
|---|---|---|---|
| 001 | 036596 | ||
| 100 | _aROBERT- PHELPS, Graham | ||
| 050 | _aHF 5415 .55 .R63 2001 | ||
| 650 | _aRelationship marketing | ||
| 650 | _aCustomer relations-- management | ||
| 020 | _a1-854181-19-X | ||
| 041 | _aEng | ||
| 260 |
_aLondon _c2001 _bThorogood |
||
| 942 | _cBK | ||
| 245 |
_cGraham Roberts- Phelps _bhow to turn a good business into a great one! _aCustomer relationship management |
||
| 550 |
_aTangaza _c05/09/2007 13:44:24 |
||
| 999 |
_c43027 _d43027 |
||