000 | 00434nam a22001457a 4500 | ||
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005 | 20160321083529.0 | ||
008 | 160321b xxu||||| |||| 00| 0 eng d | ||
100 | _a | ||
245 | _aWinning back lost customers: How to target and appeal to the most likely returnees | ||
260 |
_aHarvard _bHarvard Business Review _c2016 |
||
300 | _aMarch pp. 22-23 | ||
440 | _aHarvard Business Review | ||
650 | _amarketing | ||
942 |
_2lcc _cART |
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999 |
_c173743 _d173703 |