| 000 | 00452nam a22001337a 4500 | ||
|---|---|---|---|
| 008 | 140213b xxu||||| |||| 00| 0 eng d | ||
| 050 | _aBF637.C45S7 1999 | ||
| 245 |
_aDifficult conversations: how to discuss what matters most _cDouglas Stone,Bruce Patton, Sheila Heen |
||
| 260 |
_aNew York _bPenguin books _c1999 |
||
| 300 | _a250p. | ||
| 600 | _xInterpersonal communication | ||
| 610 | _xInterpersonal communication--case studies | ||
| 942 |
_2lcc _cBK |
||
| 999 |
_c157943 _d157903 |
||