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	1.		Image from Google Jackets	New knowledge How to assess the worth of a blunder by OCHIENG, Jacqueline Series: Management Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi Kenya Institute of Management 2013 Availability: Items available for reference: NURU LIBRARY: Not for loan (1). Save to lists Add to cart (remove)
	2.		Image from Google Jackets	Employees as change drivers by OCHIENG' Jacqueline Series: Management Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi Kenya Institute of Management 2014 Availability: Items available for reference: NURU LIBRARY: Not for loan (1). Save to lists Add to cart (remove)
	3.		Image from Google Jackets	Paradigm shift in use of modern technology by OCHIENG, Jacqueline Series: Management Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi Kenya Institute of Management 2014 Availability: Items available for reference: NURU LIBRARY: Not for loan (1). Save to lists Add to cart (remove)
	4.		Image from Google Jackets	Battle of the sexes by OCHIENG, Jacqueline Series: Management Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi Kenya Institute of Management 2015 Availability: Items available for reference: NURU LIBRARY: Not for loan (1). Save to lists Add to cart (remove)
	5.		Image from Google Jackets	If customers have to wait, make it bearable: Banks using innovative solutions to deal with waiting customers by OCHIENG', Jacqueline Series: Management Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi Kenya Institute of Management 2014 Availability: Items available for reference: NURU LIBRARY: Not for loan (1). Save to lists Add to cart (remove)
	6.		Image from Google Jackets	Watch your employees' backs by OCHIENG, Jacqueline Series: Management Material type: Text; Format: print ; Literary form: Not fiction Publication details: Nairobi Kenya Institute of Management 2015 Availability: Items available for reference: NURU LIBRARY: Not for loan (1). Save to lists Add to cart (remove)

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