Includes index.

I. What you have always done isn't working anymore. 1. Don't get Netflixed: your current business model isn't going to last much longer -- 2. Business models 101: creating, delivering, and capturing value -- 3. Why organizations fail at business model innovation -- III. Connect, inspire, transform: 15 business model innovation principles. 4. Connect: business model innovation is a team sport -- 5. Inspire: we do what we are passionate about -- 6. Transform: incremental change isn't working -- III. Creating a business model innovation factory -- 7. R&D for new business models -- 8. Leading and organizing a business model innovation factory -- 9. Experimenting with business models in the real world -- IV. Business models aren't just for business -- 10. Nonprofits have business models too -- 11. R&D for new social systems -- 12. What's your personal business model?