Tangaza University Library

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1. Book
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The quality school : managing students without coercion / William Glasser. by
Edition: 2nd, expanded ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : HarperPerennial, c1992
Availability: Items available for loan: MARY IMMACULATE LIBRARY (2)Location, call number: CTIE Collection LB 2805 .G534, ...

2. Book
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Netscape communicator made easy Training manual by
Language: ENG
Publication details: Lexington Ipswitch Inc 1997
Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf QA76.5.I5S9.

3. Book
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SPC tools for everyone John T. Burr by
Language: Eng
Publication details: Wisconsin ASQC Quality Press 1993
Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: CTIE Collection TS 156 .8 .B87.

4. Book
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Statistical quality control Eugene L Grant Richard S Leavenworth by Series: McGraw Hill series in Industrial Engineering and management Science
Edition: 7th ed
Language: ENG
Publication details: Boston McGraw-Hill 1996
Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf TS 156 .G7 1996.

5. Book
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The quality school : managing students without coercion / William Glasser. by
Edition: Rev. ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : HarperPerennial, c1998
Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf LB2805 .G534 1998.

6. Book
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Operations management Along the supply chain Roberta S. Russell by
Edition: 6th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: India John Wiley & sons 2009
Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf TS 155 .R87 2009.

7. Book
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Total quality management; Theory, concepts and practice Kenya Institute of Management (KIM) by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Nairobi Moran (E.A.) Publishers Limited 2009
Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf TS 156 .T68 2009.

8. Book
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Standards and global trade: a voice for Africa The World Bank
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Washngton,D.C World bank 2003
Availability: Items available for loan: TAMCAS Library (1)Location, call number: TAMCAS General shelves HF1611.S73 2003.

9. Book
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10. Book
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Developing monitoring and evaluation frameworks / Anne Markiewicz, Anne Markiewicz and Associates, Ian Patrick, Ian Patrick and Associates. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HD69.P75 M36 2016.

11. Book
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Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A. Parasuraman, Leonard L. Berry. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : London : Free Press ; Collier Macmillan, c1990
Availability: Not available: MARY IMMACULATE LIBRARY: Checked out (1).

12. Book
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The road to quality control : the industrial application of statistical quality control / Homer M. Sarasohn ; translated from the Japanese by N. I. Fisher & Y Tanaka with a historical perspective by W. H. Woodall and a historical context by N. I. Fisher, Kagaku Shinko Sha. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English Original language: Japanese
Publication details: Hoboken: John Wiley & sons, 2019
Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Processing Center TS156 .S32 2019.


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