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1.	Image from Google Jackets	The concise guide to telephone tactics Graham Robets- Phelps by ROBERTS- PHELPS, Graham Language: ENG Publication details: London Thorogood 2004 Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HE 8735 .R62. Place hold Save to lists Add to cart (remove)
2.	Image from Google Jackets	Telephone tactics Graham Robert- Phelps by ROBERTS- PHELPS, Graham Language: ENG Publication details: London Hawksmere 1999 Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HE 8735 .R63 T44. Place hold Save to lists Add to cart (remove)
3.	Image from Google Jackets	Great customer service on the telephone Kristin Anderson by ANDERSON, Kristin Series: The Worksmart Language: ENG Publication details: New York AMACOM 1992 Availability: Items available for loan: MARY IMMACULATE LIBRARY (1)Location, call number: Open Shelf HF 5541 .T4 A45. Place hold Save to lists Add to cart (remove)

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