TY - GEN AU - STARKEY, Carolyn Morton TI - What you need to know about basic writing skills, letters and consumer complaints SN - 0-8442-5173-9 AV - PE 1408 .S7 1994 PY - 1994/// CY - Illinois PB - National textbook company KW - Report writing KW - English Language-Rhetoric KW - Writing skills--Problems, exercises, etc N1 - 5 copies ER -