TY  - GEN
AU  - ANDERSON, Kristin
TI  - Great customer service on the telephone
SN  - 0-8144-7795-X
AV  - HF 5541 .T4 A45 
PY  - 1992///
CY  - New York
PB  - AMACOM
KW  - Telephone in business
KW  - Customer service
ER  -