TY  - GEN
AU  - CLOKE, Kenneth
TI  - Resolving conflict at work: A complete guide for everyone on the job
SN  - 0-7879-5481-0
AV  - HD42.C56 
PY  - 2000///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Conflict Management
KW  - Interpersonal relations
KW  - Personnel management-psychological aspects
KW  - Industrial psychology
ER  -