TY - BOOK AU - Coombs,W.Timothy AU - Holladay,Sherry J. TI - The handbook of crisis communication T2 - Handbooks in communication and media SN - 9781405194419 (hbk. : alk. paper) AV - HD49 .H35 2010 PY - 2010/// CY - Chichester, U.K., Malden, MA PB - Wiley-Blackwell KW - Crisis management KW - Communication in management N1 - Includes bibliographical references and indexes ER -