TY - BOOK AU - Dukes,E.Franklin TI - Resolving public conflict: transforming community and governance SN - 0719045126 (hardback) AV - HM136 .D783 1996 U1 - 303.6 20 PY - 1996/// CY - Manchester, New York, New York PB - Manchester University Press, Distributed exclusively in the USA by St. Martin's Press KW - Conflict management KW - Mediation KW - Dispute resolution (Law) N1 - Includes bibliographical references (p. 197-216) and index ER -