Natural bridges : a guide to interpersonal communication - Fujishin, Randy (Boston : Pearson, 2012)
Interpersonal communication: building brides to others -- Perception: seeing the best in others -- Verbal communication: saying the best to others -- Nonverbal communication: showing the best to others -- Listening: understanding others -- Conversation: sharing with others -- Encouragement: enlarging others -- Conflict management: collaborating with others -- Relationships: joining with others -- Workplace communication: working with others.
Includes bibliographical references and index.
Keywords: Interpersonal communication; Communication