TY - BOOK AU - OKUN,Barbara F. TI - Effective helping: interviewing and counseling techniques SN - 9780495006251 (pbk.) AV - BF 637 .C6 O54 2008 PY - 2008/// CY - Australia, Belmont, CA PB - Thomson Brooks/Cole KW - Counseling KW - Helping behavior N1 - Includes bibliographical references and index ER -