TY - BOOK AU - Dan S. Cohen TI - The Heart of Change Field guide; Tools & Tactics for leading change in your organization SN - 1591397758 AV - HD 58 .8 .C622 2005 PY - 2005/// CY - Boston PB - Harvard Business school press KW - 1.Organizational change l.Title:Tools &Tactics for leading change in your organization ll.Title ER -