Powerful phrases for effective customer service : over 700 ready-to-use phrases and scripts that really get results / Renee Evenson.
Material type:
TextPublication details: New York : American Management Association, c2012.Description: x, 294 p. ; 23 cmISBN: - 9780814420324
- 081442032X
- 658.8/12014Â 23
- HF5415.5Â .E895 2012
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| Current library | Call number | Status | Barcode | |
|---|---|---|---|---|
| MARY IMMACULATE LIBRARY Open Shelf | HF5415.5 .E895 2012 (Browse shelf(Opens below)) | Available | 77661 |
Browsing MARY IMMACULATE LIBRARY shelves, Shelving location: Open Shelf Close shelf browser (Hides shelf browser)
| HF5415.5 .B88 2019 Customer relationship management : concepts and technologies / | HF5415.5 .C475 2011 Open services innovation : | HF5415.5 .E894 2012 Customer service management training 101 : | HF5415.5 .E895 2012 Powerful phrases for effective customer service : | HF5415.5 .F67 2009 Exceptional customer service : | HF5415.5 .G672 2009 Strategic customer service : | HF5415.5 .G672 2019 Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize margins and profits / |
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