APA
GATHURU C., . (2015). Outsource customer service but...: ...Maintain a culture of service excellence across the divergent teams. Nairobi: Kenya Institute of Management.
Chicago
GATHURU Carolyn, . 2015. Outsource customer service but...: ...Maintain a culture of service excellence across the divergent teams. Nairobi: Kenya Institute of Management.
Harvard
GATHURU C., . (2015). Outsource customer service but...: ...Maintain a culture of service excellence across the divergent teams. Nairobi: Kenya Institute of Management.
MLA
GATHURU Carolyn, . Outsource customer service but...: ...Maintain a culture of service excellence across the divergent teams. Nairobi: Kenya Institute of Management. 2015.