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Difficult conversations: how to discuss what matters most

Difficult conversations: how to discuss what matters most Douglas Stone,Bruce Patton, Sheila Heen - New York Penguin books 1999 - 250p.

Subjects--Personal Names: --Interpersonal communication

Subjects--Corporate Names: --Interpersonal communication--case studies

LC Class. No.: BF637.C45S7 1999

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