Juddling conflicting demands
GILAD, Sharon
Juddling conflicting demands the case of the UK financial Ombudsman service - Oxford Oxford university press 2009 - Vol. 19, No. 3 ( p. 661-680) - Journal of public administration research and theory .
Juddling conflicting demands the case of the UK financial Ombudsman service - Oxford Oxford university press 2009 - Vol. 19, No. 3 ( p. 661-680) - Journal of public administration research and theory .